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Recruitment

KnightOwl Taxis Ltd

Taxi & Private Hire Services in Thurrock, Essex

Tel: 01375 729000 email: enquiries@knightowl.co.uk

Copyright © KnightOwl Taxis Ltd 2015

About Us

KnightOwl Taxis is a family run business that was started on 18th November 2010 by a husband and wife team. Paul & Lola Gooch started originally by working with another company within the local area, however Paul saw that there were customers who wanted a higher level of service than the standard taxi service that is on offer around the local area. Therefore KnightOwl Taxis was born, starting with one car the response was tremendous.

Initially specialised in Airport Transfers and primarily started by offering computer tracked flight information, this service ensured the customer never had extra expenses from the taxi company, charges like parking charges or waiting time. We arrange with our customer exactly where to meet and we have established park places for all of our car at all the 5 major London airports.

Following this success we introduced satellite tracking for all of our vehicles, this enabled us to know exactly were each of our cars were, this in turn us to dispatch the closest vehicle to our customers.

Continuing with this success we introduced texing to our customer, commonly known as SMS messages. The initial text informed the customer that their car was outside, however we no send a text when the car is dispatched and this text give the vehicle reg, drivers name, distance the car is and an estimate of the time it will take to get to the customer. We repeat the driver name and vehicle reg when the car is outside the pickup location.

We are a company known for listening to our customers, so much so that when you book a return airport job with us we will collect your bread and milk when you come back into the country. Another of our specialities is our wheelchair service, we saw initially that taxi companies local to us were charging time and a half for a normal wheelchair taxi, we that time has ended as with us you only pay for the cost of the taxi, no hidden charges.

So what is there to lose by giving us a go, we are certain you will be impressed because we aim to offer a level of service beyond comparison.